Privacy Policy

This website is operated by Radiant Trading Co. ("Radiant," "we," "us," "our"), a private commodities trading house headquartered at IFZA Business Park, DDP 50404, Dubai, United Arab Emirates. This policy explains what information we collect through this website, how we use it, and the choices available to you.

We collect information you voluntarily submit through the enquiry form on our Contact page, which may include your full name, company name, email address, country, commodity of interest, indicative volume, and any message you provide. We do not use cookies, analytics, or tracking technologies on this website, and we do not collect any information automatically beyond standard web server logs maintained by our hosting provider.

We use the information you submit to:

• Respond to your enquiry and evaluate potential trade opportunities;
• Maintain records of our business communications and counterparty onboarding;
• Comply with applicable legal, regulatory, and contractual obligations.

We do not use your information for advertising, and we do not sell or rent your information to third parties.

Enquiry form submissions are processed and delivered to us using Web3Forms, a third-party form-processing service. Web3Forms processes this data solely to transmit your enquiry to us and is subject to its own privacy policy, available at web3forms.com/privacy. We do not use any other third-party processor on this website.

Because we trade with counterparties across the Middle East, Africa, Asia and Europe, and because our form processor operates internationally, information you submit may be transferred to and processed in countries other than your own. We take reasonable steps to ensure any such transfer is handled consistently with this policy.

We retain enquiry information for as long as necessary to respond to you, maintain our business records, and meet legal or regulatory requirements, after which it is deleted or anonymized.

You may request access to, correction of, or deletion of the information you have submitted to us by emailing radiant@radiant-trading.co. We will respond within a reasonable timeframe.

We take reasonable technical and organizational measures to protect the information submitted to us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is intended for business use and is not directed at children. We do not knowingly collect information from children.

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

For questions about this policy or our data practices, write to radiant@radiant-trading.co or see our Contact page.